Terms of Service
Welcome to Paydoc Medical Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree, please do not use our site or services.
1. Definitions
- “Company” refers to Paydoc Medical Solutions.
- “Client,” “You,” or “User” refers to anyone using our website or services.
- “Services” refers to all solutions offered, including Virtual Assistant, RCM, and PCMH support.
2. Use of Services
By using our services, you agree that:
- You are authorized to act on behalf of your healthcare organization or practice.
- You will provide accurate, complete, and lawful information.
- You will not misuse, copy, or resell any part of our services or content.
3. Service Terms
- All services are subject to written agreement and scope defined in client contracts.
- Virtual assistants and other staff work within the guidelines agreed upon with each client.
- We reserve the right to refuse or discontinue services at our discretion.
4. Confidentiality & HIPAA
We understand the importance of confidentiality in healthcare. All services involving patient data are performed in compliance with HIPAA and other applicable privacy regulations. Both parties agree to maintain confidentiality regarding sensitive business and patient information.
5. Intellectual Property
All content, branding, software, and materials on our website are the intellectual property of Paydoc Medical Solutions. You may not copy, modify, distribute, or republish any material without prior written permission.
6. Payment Terms
Payment terms, invoicing schedules, and fees are defined in individual client agreements. Late payments may incur additional charges or service suspension as stated in contracts.
7. Limitation of Liability
To the fullest extent permitted by law, Paydoc Medical Solutions shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits or data
- Service interruptions beyond our control (e.g., internet outages, third-party platform failures)
8. Termination
Either party may terminate services by providing written notice as defined in their agreement. Upon termination, all outstanding fees remain payable and confidential obligations survive.
9. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be posted on our website. Continued use of our services after updates constitutes acceptance.
10. Governing Law
These Terms shall be governed by the laws of United States of America. Any disputes shall be resolved in the competent courts of USA.