Privacy Policy
Welcome to Paydoc Medical Solutions. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
• Personal Information
Such as name, email address, phone number, and professional details when you fill out forms or contact us.
• Technical Information
Including browser type, IP address, device type, and browsing behavior through cookies or similar technologies.
• Healthcare-Related Information
If you are a client, we may access or manage patient data, insurance details, and other protected health information (PHI) as required for our services.
2. How We Use Your Information
We use your information to:
- Provide and manage our services (RCM, PCMH support, virtual assistance)
- Communicate with you about inquiries, projects, or updates
- Improve website functionality and user experience
- Ensure compliance with regulatory and contractual obligations
- Protect against fraud, unauthorized access, and legal risks
3. HIPAA Compliance
As a healthcare services provider, we take the confidentiality of protected health information (PHI) seriously. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and implement appropriate safeguards to protect PHI entrusted to us.
4. Data Sharing and Disclosure
We do not sell your personal or client data. We may share information with:
- Trusted partners and service providers who help us operate our business
- Legal authorities, if required by law or regulation
- Clients’ internal teams as authorized and agreed in contracts
5. Data Security
We implement technical, administrative, and physical security measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies or similar tools to enhance user experience and gather usage data. You can disable cookies via your browser settings, but this may affect certain features.
7. Your Choices and Rights
You may:
- Request access to, correction, or deletion of your personal information
- Opt out of receiving marketing communications
- Contact us to inquire about your data usage or concerns
8. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.